I'm embarrassed that it has taken me this long to write a review for Fremont CDJR, but here it goes...If you're looking for a car within these brands, look no further. I had been in the market for a new car and knew my next one would be a Dodge Challenger but wasn't expecting to have to buy one so soon. Until, one fateful day, my beloved Kia Rio died. Alas, off to Kars 4 Kids she went, and off I went to buy my dream car. I had heard great things about this dealership so it seemed like a no-brainer, but we all know how stressful buying a car can be. Looking back at the amazing experience I had with Fremont CDJR, I'm annoyed at myself for being trepidatious in the beginning. When I first arrived at Fremont CDJR, I was greeted by Mark, then Aemal, both of whom were the nicest, most informative professionals you could ever meet. They listened to my needs and wants (which were extensive--I'm a car guru with particular needs) and proceeded to find me exactly what I wanted, which was a 2018 Dodge Challenger RT, black exterior, black leather interior, automatic transmission (yeah I know but I live in the Bay Area and drive 25 miles to work each day) bells, whistles, and oh, can it fly? No? Well, one can dream (I kid, I kid--I saw "Back to the Future" one too many times and still want a time-traveling Delorean. Mostly so I can go back to 1998 and have a serious talk with my 18-year-old spazz self).Long story short, Mark and Aemal delivered. I'm so happy with my car. I've since brought it back to Fremont CDJR for service and the excellency continues. From the sales floor to the service lane, this dealership is amazing.
5 stars aren't enough for the girls in the service department. My experience with them has been the best customer service experience I've ever had. The girls in the service department did everything they could to make my experience easy and that was much appreciated! My car was there for almost 4 days and they kept me in the loop at all times. Thank you girls!
I had the most wonderful experience buying my Grand Cherokee at Fremont CDJR this past week. The staff I dealt with (EJ, Chafi, Saehee) are very knowledgeable and helpful (from start to finish). Their main concern was that I leave there happy with or without purchase so mission accomplished. I am very happy with my Grand Cherokee and highly recommend this dealership if you are looking for a nice vehicle.SR
excelente servicio y la mejor calidad y atención personal.
We showed up over St. Patrick's Day. When we arrived we were approached within 5 minutes, and not the pushy approached. Prince walked up introduced himself and asked what we had in mind. I felt bad because I was a little grumpy after going to two other dealerships and not even being helped on. We chatted for a while and next thing you know we were test driving a Jeep we picked out. Long story short, after some back and forth with the pricing, we finally purchased a Jeep. Prince did a great job giving us the truth, no bs, great customer service. After thing were settled, we were sent to financing. This is where we met John. Again, just another reason to buy. John wasn't pushy, very helpful, and was able to help us get what we needed. He is also extremely friendly. I want to add that we purchased at night so the next day we noticed some minor hints that were missed during the detailing. I immediately contacted Prince, and within a couple days, he returned my message and had us come in for a complete deep detail, of course on them. The whole process was awesome and for a first time new car buyer, Prince, John, and dgdg made things extremely easy and comforting. THANK YOU! Go see Prince and JohnSincerely, The Adams Family
I have a great experience, on a scale 1-10 I give this place a 10