I went shopping for my first new car and had been to a couple of dealerships in my area, not finding the car or customer service I was looking for. I decided to go up to Fremont to look and was very satisfied with their business. Everything was very quick and easy and I got my dream car for a good price. All the employees there were very nice and professional, but I would especially recommend Rey and Prince. They made the experience all the better. I would absolutely go there again and would recommend this dealership to anyone who ...
I live in Roseville, Ca close by to a large automall. I mention that as I had been shopping online for weeks for a used Nissan Frontier, and it would have much easier to buy locally. When I saw the perfect pickup at a great price, it seemed too good to be true. I contacted the dealership and was lucky enough to speak with Ace in Sales. No pressure, no hype and helpful. Even though it seemed too good to be real I made the 3 hour drive to the Dealership, assuming there would be a glitch.. Instead I ended up ...
Great customer service from Ace. He stays on top of your transaction and walks you step by step through it.Will deal with him again in the future. Recommend this dealer.
Thank You Dennis Franklin. You were great to work with you assisted me through my 1st email inquiry til the end of the purchase process you were attentive, patient and provided exceptional customer service. I cannot recommend Fremont DCDG group enough ! Shout out to Prince in the finance department for walking me throughly the paperwork. Dennis, I'm loving my Dodge Charger SXT Blacktop !
I had been working with Chafi Zafar for about 3 weeks, as I was very undecided on which SUV to buy. I test drove 7+ SUV's from various dealerships and continued to find my way back to the Jeep Grand Cherokee at Fremont CDJR. Chafi was very patient with me and completely attentive to all my requests, wants and needs in a SUV. I felt confident in my final choice of the Overland, as Chafi was very well versed in all the various jeeps and their amenities/options. He made the paperwork process painless and straight forward. He held conversation, offered us ...
Mauricio helped me buy my Dodge Ram Promaster City recently, and he couldn't have been more patient, thorough, or helpful. He wasn't remotely pushy or condescending, which was refreshing and made the whole process stress-free. I'm grateful for his guidance, and I couldn't recommend him more highly.
The service department is professional and helpful. They have a more personalized approach than most others. Unfortunately their coffee setup was not working the day I was there, but they also have a hot tea setup which was nice for waiting customers. The service checkin bay can be busy most times so recommend early morning drop off -- they do also offer a shuttle service.
I wanted to give a shoutout to Adam and Cynthia in the service department. Adam is one of the best techs I've met at any dealership in the area I have had experience with. Same goes for Cynthia, top notch customer service and extremely kind and attentive. Hopefully Fremont CDJR reads these reviews, as those two deserve some praise. Thank you guys!
Cynthia is awesome and helped me set up my appointment professionally and quick with Adam. I trust Adam with Dodge Charger Scat Pack, and he goes above and beyond to answer my questions, and set my car up the right way. I feel confident my car is getting worked on correctly with Adam. Thank you both!